Know your equipment.
Find the model, serial number and other details already saved to your account.
PRIORITY ONE™ PASSPORTYour HVAC.
Your HVAC.
Remembered.
Your equipment, service history and next visit, connected in one private place.
Exclusively for Priority One members. $0. Optional to use.Keep your history.
Return to reviewed service records, inspection results and recommendations.
Make the next visit easier.
Book from your equipment record with your property and system already selected.
Ready whenever you are.
Use it often, occasionally, or not at all. Your Priority One savings and membership benefits stay the same.
Just need service? Book here.A few helpful details.
Do I have to use my Passport?
No. Priority One Passport is exclusively for active Priority One members and is optional to use. Membership costs $0, and your membership benefits and ability to book do not depend on using it.
What will I find inside?
The equipment details saved to your account, B.C HVAC service records released after review, and any home-check results you choose to save. You can book again from an equipment record.
How do I get started?
Join Priority One free, then open your Passport and sign in to your member account. If you have saved equipment, choose a system to view its record. Your first signed-in booking can create an equipment record; if you have previous service that is missing, contact us for help.
Who can see my records?
Your Passport is private to your account and authorized B.C HVAC service workflows. Equipment and service history are not displayed on this public page.
Does it replace a warranty or inspection?
No. Your Passport keeps known details and past service documentation together. It does not certify current equipment condition or replace a professional inspection or manufacturer warranty.