Priority booking recognition
Additional consideration when appointment availability becomes limited. Priority recognition is applied where reasonably available.
PRIORITY ONE™ BY B.C HVAC
Loyalty, recognized.
Never locked in.
An old-fashioned handshake, reimagined for today. Priority One is our complimentary way of recognizing your loyalty—no membership fee, no maintenance contract and no lock-in.
$0MEMBERSHIP FEE
NO MONTHLY OR ANNUAL CHARGE
NO MONTHLY OR ANNUAL CHARGE
More care. More connection. No membership bill.
From a clearer first answer to an easier next visit, your Priority One membership brings the B.C HVAC experience together. Enjoy added recognition and connected records while staying completely free to choose.
More value, clearly explained
Transparent service pricing, applicable additional-unit pricing, seasonal opportunities and qualifying senior benefits—with eligible scope confirmed before you book.
Referral loyalty reward
Receive 15% off one eligible future service after a genuinely new referred customer completes and pays for their first eligible service.
Your Priority One Passport
One connected place for recorded equipment details, service history and ownership information—so your next visit starts with more context.
Complimentary estimates
Free eligible installation and replacement estimates through the existing B.C HVAC booking experience.
Check My Unit + Before You Replace It™
Start with free self-reported guidance or ask for help understanding an outside repair or replacement recommendation. Explore your options with more clarity.
Text and email updates
Stay connected with booking updates and helpful reminders, with optional offers and communication preferences that remain yours.
24/7 support requests
Send a request online or by email whenever it suits you. Our team responds during published support hours; this is not emergency dispatch or continuously staffed support.
Many benefits are also available to other B.C HVAC customers. Availability and offer eligibility apply; paid services always require your separate approval. Read the membership agreement →
“We earn your return every time.”
No lock-in. No obligation.
You remain free to choose any service provider. Priority One recognizes the relationship whenever you choose to return.